Frequently asked questions

Flexible. Standard belts and sprockets can start with a small trial quantity. Custom colors or modified molds may need a minimum production run; we confirm that with your quotation.

We respond promptly with a full quotation. Standard products usually ship in 10-20 days after order confirmation, and stocked items ship sooner. If it's an urgent breakdown, message us on WhatsApp and we will prioritize it.

Yes. Our belts are third-party tested by the Shanghai Institute of Quality Inspection and Technical Research to GB 4806.7-2023 (China food-contact plastics standard) and T/31SAFCM 03.2-2018 (modular conveyor belt standard), covering migration, heavy metals and sensory tests. The belts are also molded from PP, PE and POM resins compliant with FDA and EU food-contact regulations. Test reports and material compliance documents come with your order for audit purposes.

Usually, yes. Modular belts follow common pitch families (12.7 / 19.05 / 25.4 / 27.2 / 38.1 / 50.8 / 57.15 mm). Send us the pitch, rod diameter, thickness and photos of both sides of the belt, and we will confirm the matching series promptly.

Yes. We send sample modules and sprocket samples of standard series so you can check fit and material before ordering. Just tell us which series you are evaluating.

Yes. Our manufacturing base develops and builds injection molds in-house, so custom modules, special colors, logo-free packaging and development from your drawings are all supported.

Ideally: belt series or pitch, surface type, width and length, material and color, the product being conveyed, the working environment (wet / oily / freezing / hot), and sprocket bore sizes. Not sure about some of it? Use our guided inquiry form and we will fill the gaps.

Belts are assembled to your width and length, coiled and packed in export cartons on pallets. We ship worldwide by courier, air or sea, and can work with your forwarder. You get packing photos before dispatch.

T/T (bank transfer) is standard. Other terms are negotiable for repeat orders; details are confirmed on the proforma invoice.

Three ways: material compliance documents, pre-shipment photo or video inspection on request, and sample modules. Behind all of it is a manufacturing base that has molded conveyor components for 20+ years, with in-house mold development and QC.

Yes. Sprockets, flights, side guards, hinge rods, bushings and other accessories can all be ordered separately as spare parts for existing lines.

Our manufacturing base is in China. It has 20+ years of injection molding experience and an in-house mold workshop backed by complete QC. Audits and visits can be arranged; contact us for details.